EC Group offers specialised logistic solutions for e-commerce fulfilment
We provide fulfilment solutions that are designed to help online businesses achieve a 5-star rating. With our experience in picking, packing, and shipping processes, we can give E-commerce businesses a competitive advantage while delivering value to their customers. We can assist you in designing systems to keep track of gifts and bundled items, as well as using branded packaging to enhance your visibility.
Hugely experienced and reliable picking and packing service, minimising errors and ensuring accurate dispatch of products.
Our logistics experts specialise in international shipping and can help you broaden your customer base worldwide.
We offer a hassle-free and user-friendly returns service that aims to satisfy our customers and build affinity with your brand.
Over
parcels successfully delivered every year
Our commitment to excellence in order fulfilment ensures that every order is processed and packed with precision, contributing to the successful delivery of 650K+ consignments every year.
E-commerce logistics designed to fulfil your needs
We’ve partnered with various e-commerce businesses to help them design a pick, pack, and ship process that meets their business demands and impresses their customers. Our flexible approach allows us to adapt our fulfilment solution to your business model. We design tailored logistic solutions to provide consistent, timely, and customer-friendly processes.
A flexible approach to e-commerce tailored to your business model
We’ll listen to what logistics support you need and offer solutions outlining the pros and cons.
Working with you, we’ll design a plan your customers will love and will help your business grow.
The plan will be implemented and integrated into our automated system to keep you up to date.
We monitor the process, keeping track of time, accuracy, and customer satisfaction to see where we can improve.
The reasons e-commerce businesses use us for fulfilment services
Flexibility is at the heart of our service. We tailor our processes to fit your business model and offer both anonymous and branded packaging options to meet your needs.
Empowering e-commerce businesses, our capabilities extend to providing diverse services such as monthly care packages, subscription boxes, gift offers, promotional leaflets, and discount codes. Additionally, we excel in assembling various components into a single item, while our software enables efficient inventory monitoring, demand prediction for interval orders, and timely updates to manage store sales and meet customer expectations..
We want to support your growth as a business. By outsourcing your e-commerce fulfilment, you can concentrate on more important matters. Depending on your requirements we can use branded packaging, and enclose packaging material, to drive awareness of your company. We design our pick, pack, and ship process to offer your customers an excellent experience – giving them a compelling reason to buy again.
The EC Group – empowering
you to deliver more
Frequently Asked Questions
What Is e-commerce Fulfilment and how can EC Group Help?
| E-commerce fulfilment involves the complete process of storing inventory, picking and packing products, and shipping orders to customers. EC Group provides tailored fulfilment solutions that streamline this process and enhance your brand’s reputation through fast, accurate, and customer-focused service. |
Do you Offer Branded Packaging for E-commerce Businesses?
| Yes, we offer fully customisable packaging solutions, including branded boxes, gift-wrapping, inserts, and promotional materials—helping e-commerce businesses improve unboxing experiences and customer loyalty. |
Can EC Group Support my Subscription Box Service?
| Absolutely. We specialise in assembling and shipping subscription boxes, care packages, and bundled product sets—helping you meet customer expectations on time, every month. |
How Do Returns Work with EC Group’s E-commerce Logistics?
We offer a seamless returns management service that’s easy for your customers and efficient for your team. This includes receiving, inspecting, and restocking returned items while keeping your systems updated in real-time.
Is EC Group Suitable for International E-commerce Shipping?
| Yes, our team has extensive experience in international fulfilment. We handle customs documentation and global shipping logistics so your products reach customers across the globe efficiently. |
What Types of E-commerce Businesses Do You Work With?
| We support a wide variety of online retailers—from start-ups and niche brands to large-scale online shops. Whether you sell beauty products, books, apparel, tech accessories, or subscription gifts, we can tailor our fulfilment process to your needs. |
How Does EC Group Ensure Accuracy in Order Fulfilment?
| Our reliable picking and packing systems, paired with experienced warehouse teams and automation, help minimise errors. Every order is processed with precision to ensure high customer satisfaction. |
Can I Integrate EC Group’s fulfilment Services with my Online Store?
| Yes. We integrate smoothly with most major e-commerce platforms such as Shopify, WooCommerce, Magento, and others—ensuring real-time syncing of orders, inventory, and fulfilment data. |
What’s the Benefit of Outsourcing E-commerce Fulfilment?
| Outsourcing saves you time, reduces overhead costs, and allows you to scale efficiently. EC Group handles storage, staffing, packing, shipping, and returns—so you can focus on growing your business and acquiring new customers. |
How Do I Get Started with EC Group's E-commerce Fulfilment Services?
| Simply get in touch with our team to start a consultation. We’ll listen to your needs, design a fulfilment plan that fits your business model, and work with you through implementation and ongoing optimisation. |
Got More Questions? Reach out to our team now.
