Why EC Group?

Why EC Group? Jordan Dennison 15 February 2024
EC Group is an employee owned, customer-driven third-party logistics company.

Founded over 200 years ago, we now meet customer expectations thousands of times each month. Our mission is to connect clients with their customer base and provide reliable, insightful, and timely distribution.

EC Group Warehouse Staff and Vans
About EC Group

Now proudly owned by it's employees, EC Group's origins date back to the founding of E. Christian & Company in 1810 by Mrs Eliza Christian. Originally based in North London, the company was involved in the packing and distribution of chalk products.

200 years of third party-logistics, providing insights and support across a huge number of sectors
The logo for EC Group partner, Illumicrate
The logo for EC Group partner, Rolex
The logo for EC Group partner, Visit Britain
The logo for EC Group partner, The Folio Society
The logo for EC Group partner, Decanter
The logo for EC Group partner, BookTrust
The logo for EC Group partner, MS Society
The logo for EC Group partner, Escentric Molecules
Delivering promises
The third-party logistics solutions we offer
E-Commerce order fulfilment

Our inventory management system is designed to connect seamlessly with multiple online storefronts. This creates a hassle-free experience for you as automatic updates keep you informed of progress, stock levels, and stock forecast. Our team is highly experienced and reliable at picking, packing, and dispatching thousands of orders every month. This way, you can focus on what you do best - managing and growing your business.

Pack collation and Assembly Process

Our goal is to simplify the process of creating packs for you. All you need to do is send the items to us directly, and we'll take care of the rest. Our team of experts has years of experience in packing and collating thousands of packs every month. You can trust EC Group to handle the pack creation process efficiently and accurately, so you can focus on other important tasks.

Subscription box fulfillment

Our fulfilment process is specifically designed to ensure that your subscription boxes and care packs are picked, packed, and delivered in a reliable manner. We can customise our service to meet your specific needs and create packs of any level of complexity. Our team is highly experienced, which means you can trust EC Group to deliver every time.

Returns management service

We provide simple, easy-to-follow steps that guide your customers through the returns process. All returns go through a quality control check. Our automated system keeps you and your customer informed of the progress. We provide online returns through apps for people on the go.

Event logistics

Do you have an upcoming event? We can assist you in reducing the stress by managing all your merchandise, literature, and uniforms, along with equipment and exhibition props. We ensure that all installations and deliveries are completed on schedule, without fail. Additionally, we can handle the collection of materials and their transportation to any future locations, providing a comprehensive roadshow logistics service.

Marketing and PoS Support

Our Marketing and Point Of Sale Distribution tailors its services to your unique requirements. Specialising in distributing campaign materials directly from our UK centre, we ensure your promotional displays and products arrive in top condition, are cost-effective, and swiftly adapt to market changes.

Logistics' and fulfilment you can trust
Accreditations and Certifications
UKWA logo
British Safety Council logo
Logistics UK logo
EC Group Accreditation
Accreditation-ISO14001
EC Group Accreditation
EOA logo
BCMPA logo
EC Group Cyber Essentials
A full-package third-party logistic service that accommodates all demands

We can provide a comprehensive service or tailor our logistical support, giving you the service that fits you. Our services are designed to save you costs, reduce shipping times, and build customer trust.

  • Responsive customer service to make you get the support you need when you need it
  • Integrated inventory management system
  • International shipping for global supply chain solutions
  • High accuracy pick rate to reduce returns and keep customers happy
5 Star Rated Service

Our service is designed to provide your e-commerce business with 5* reviews to help you get great ratings and build your business.

01

Adaptable Process

Our bespoke pick, pack, and ship processes are designed to be scalable, flexible and adaptable to your business demands.

02

Scale To Demand

Our high-capacity fulfilment centre adapts to seasonal trends, making sure you have the support you need during busy times.

03

EC Group Forklift at Fulfilment Centre automated and efficient warehouse options
Take a look inside EC Group
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Orders picked
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Collated and assembled packs
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Square feet of storage space
Searching for your next position? Pick us, and we'll drive your career to new heights.