Founded over 200 years ago, we now meet customer expectations thousands of times each month. Our mission is to connect clients with their customer base and provide reliable, insightful, and timely distribution.
Now proudly owned by its employees, EC Group's origins date back to the founding of E. Christian & Company in 1810 by Mrs Eliza Christian. Originally based in North London, the company was involved in the packing and distribution of chalk products.
200 years of third party-logistics, providing insights and support across a huge number of sectors
The third-party logistics solutions we offer
Our inventory management system is designed to connect seamlessly with multiple online storefronts. This creates a hassle-free experience for you as automatic updates keep you informed of progress, stock levels, and stock forecast. Our team is highly experienced and reliable at picking, packing, and dispatching thousands of orders every month. This way, you can focus on what you do best - managing and growing your business.
Our goal is to simplify the process of creating packs for you. All you need to do is send the items to us directly, and we'll take care of the rest. Our team of experts has years of experience in packing and collating thousands of packs every month. You can trust EC Group to handle the pack creation process efficiently and accurately, so you can focus on other important tasks.
Our fulfilment process is specifically designed to ensure that your subscription boxes and care packs are picked, packed, and delivered in a reliable manner. We can customise our service to meet your specific needs and create packs of any level of complexity. Our team is highly experienced, which means you can trust EC Group to deliver every time.
We provide simple, easy-to-follow steps that guide your customers through the returns process. All returns go through a quality control check. Our automated system keeps you and your customer informed of the progress. We provide online returns through apps for people on the go.
Do you have an upcoming event? We can assist you in reducing the stress by managing all your merchandise, literature, and uniforms, along with equipment and exhibition props. We ensure that all installations and deliveries are completed on schedule, without fail. Additionally, we can handle the collection of materials and their transportation to any future locations, providing a comprehensive roadshow logistics service.
Our Marketing and Point Of Sale Distribution tailors its services to your unique requirements. Specialising in distributing campaign materials directly from our UK centre, we ensure your promotional displays and products arrive in top condition, are cost-effective, and swiftly adapt to market changes.
Accreditations and Certifications
A full-package third-party logistic service that accommodates all demands
We can provide a comprehensive service or tailor our logistical support, giving you the service that fits you. Our services are designed to save you costs, reduce shipping times, and build customer trust.
- Responsive customer service to make you get the support you need when you need it
- Integrated inventory management system
- International shipping for global supply chain solutions
- High accuracy pick rate to reduce returns and keep customers happy
Our service is designed to provide your e-commerce business with 5* reviews to help you get great ratings and build your business.
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Our bespoke pick, pack, and ship processes are designed to be scalable, flexible and adaptable to your business demands.
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Our high-capacity fulfilment centre adapts to seasonal trends, making sure you have the support you need during busy times.
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