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At EC Group, our modern fulfilment centre in Essex operates as the backbone of a fully integrated supply chain network, providing everything from inventory management to reverse logistics under one roof. Here’s what businesses can expect from a 3PL partner in 2025, and how we’re already ahead of the curve:
Warehousing Designed for Speed, Accuracy, and Scale
We designed every facet of our 4-acre 3PL warehouse to handle the complexities of modern commerce. Whether you’re an established enterprise or scaling eCommerce brand, the most vital features that your logistics provider must offer are flexible space, responsive service, and advanced technology.
EC Group are able to combine robust warehouse management software (WMS) with trained staff and optimised material handling systems to ensure accurate stock control and efficient order turnaround. Our WMS supports real-time updates across your channels, giving you visibility and confidence.
Learn more about our third-party logistics services and how we adapt to your business needs.
Integrated Inventory Management Software for Full Control
Gone are the days of manual spreadsheets and reactive stock checks. Our integrated inventory management software ensures that your SKUs are accurately tracked from arrival to dispatch. Regardless of whether your business manages thousands of SKUs, or a smaller range of high-value items, the system allows you to plan, forecast, and replenish more effectively – driving better demand planning and avoiding costly stockouts.
This level of automation improves your supply chain efficiency and helps to optimise your outbound and inbound logistics operations.
Seamless Order Fulfilment and Shopify Integration
We provide tailored ecommerce fulfilment services for businesses across industries. Our system integrates directly with platforms like Shopify, WooCommerce, Magento, and Amazon, streamlining the flow of orders from sale to shipping.
Whether it’s picking and packing individual items or managing subscription fulfilment, our tech-enabled processes ensure orders are processed quickly and accurately, all enhancing customer satisfaction whilst reducing fulfilment errors.
Outbound Logistics That Keep Promises
Your customers expect fast, reliable delivery, and we deliver on that. Our outbound logistics strategy includes same-day dispatch, next-day delivery, and international shipping options. Real-time tracking, automatic carrier selection, and branded packing options are all part of the service.
Need help with transportation services? Our fulfilment centre partners with trusted last-mile carriers and couriers to cover the UK and beyond. This is especially useful for companies with high seasonal volume or promotional spikes.
Reverse Logistics That Protect Margins
Returns are an unavoidable part of ecommerce and retail, but they don’t need to eat into your margins. Our reverse logistics process includes thorough inspection, restocking, and client-specific rules for returns handling. This ensures a better experience for the end customer and a more sustainable, circular process for your business.
We also provide donation pack returns and repurposing support for charities—streamlining flows and cutting admin time.
Expert Event Logistics Support
Running a campaign, launch, or corporate event? Our event logistics service provides everything from kit packing and branded materials to staff and on-site coordination. We’ve supported events for major clients like Decanter, managing everything from print storage to last-mile delivery.
For more, read our Case Study – Streamlining Decanter’s Operations with EC Group
Platform Integration That Just Works
One of the biggest frustrations businesses face is getting systems to talk to each other. That’s why platform integration is a core part of our service. We connect seamlessly with your existing management systems, CRMs, sales platforms, and accounting tools- making sure data flows freely and updates in real time.
Our integrations support:
Inventory syncing
Order imports
Shipping confirmation
Carrier tracking
Reporting & analytics
This minimises manual work, prevents errors, and significantly enhances your customer experience. For a deeper dive, explore our Platform Integration page.
Built for International Logistics
As part of your global growth strategy, we support international logistics group requirements, managing overseas deliveries, customs documentation, and cross-border compliance. Our systems are built to support international shipments as easily as domestic ones—ensuring you can scale confidently.
Why EC Group?
We’re not just a fulfilment centre—we’re a full-service logistics management partner. Our services cover the complete spectrum of supply chain operations, including:
- Warehouse management software and inventory control
- Ecommerce fulfilment services and Shopify integrations
- Transportation management and international delivery
- Reverse logistics and returns handling
- Event logistics and POS campaigns
- Seamless platform integration with your existing tools
- Full 3PL support including storage, dispatch, and customer service
We’ve built our fulfilment centre to help you deliver on promises, stay ahead of the competition, and adapt quickly to changing demands.
